Legal

Terms of Service

Last updated: May 2025 · These terms apply to all users of meridianinstituteai.com.

Plain English summary: Use the site honestly, don't misuse it, don't cheat on assessments, and don't share course content you didn't create. We offer a legitimate educational service and issue real certificates for passing our assessments. If you break these rules we may suspend your account. We're not liable for things outside our control.

Contents

1. Acceptance of Terms

By accessing or using the Meridian Institute of AI website at meridianinstituteai.com (the "Site"), creating an account, enrolling in any course, or using any of our services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, do not use the Site or Services. These Terms constitute a legally binding agreement between you and Meridian Institute of AI ("Meridian," "we," "us," or "our").

These Terms should be read together with our Privacy Policy, which is incorporated by reference.

2. Eligibility

You must be at least 13 years of age to create an account or use the Services. By creating an account, you represent and warrant that you are at least 13 years old.

If you are between 13 and 17 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. We encourage parents and guardians to be involved in their minor children's use of this site.

If you are under 13, you are not permitted to use this site under any circumstances. If we discover that a user is under 13, we will terminate their account and delete all associated data immediately.

You represent that you have the legal capacity to enter into a binding agreement and are not prohibited from using the Services under any applicable law.

3. User Accounts

Account creation

To access certain features of the Services, including course enrollment and certificate issuance, you must create an account. You agree to provide accurate, complete, and current information during registration and to keep this information updated.

Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

Meridian is not liable for any loss or damage arising from your failure to maintain account security.

One account per person

Each person may only maintain one account. Creating multiple accounts to circumvent account suspension, exploit free trial limitations, or game assessment retake policies is prohibited and will result in permanent bans of all associated accounts.

4. The Services We Provide

Meridian Institute of AI provides online AI education courses, assessments, and certificates. Our current offerings include:

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice where possible. We will not be liable for any modification, suspension, or discontinuation of the Services.

Course content

All course content is provided for educational purposes only. While we make every effort to ensure accuracy, AI is a rapidly evolving field. Content may become outdated between updates. We do not warrant that course content is complete, error-free, or current at all times.

5. Payments and Refunds

Pricing

Some courses and features require payment. Prices are displayed in USD and are subject to change. We will provide advance notice before changing prices for courses you have already purchased.

Payment processing

All payments are processed by Stripe, Inc., a third-party payment processor. By making a payment, you also agree to Stripe's terms of service. Meridian does not store your payment card information.

Refund policy

We offer a 7-day money-back guarantee for paid course purchases. If you are unsatisfied with a paid course for any reason, contact us within 7 days of purchase at support@meridianinstituteai.com for a full refund. After 7 days, purchases are non-refundable.

Refunds will not be issued if we determine that a user has completed the course and earned a certificate before requesting a refund, or if the refund request is part of a pattern of abuse.

Taxes

You are responsible for any applicable taxes on purchases. We may collect sales tax where required by law.

6. Certificates and Credentials

Earning certificates

Certificates are issued upon passing the final assessment for a course track with the required passing score. Certificates represent that the holder completed the course content and passed an assessment at the time of issuance.

Certificate integrity

Each certificate is associated with a unique verification ID. Third parties may verify a certificate's authenticity through our public verification system. You agree not to:

Violation of certificate integrity policies will result in permanent account termination and revocation of all associated certificates. We reserve the right to publicly invalidate certificates obtained through fraudulent means.

Certificate limitations

Meridian certificates are educational credentials indicating course completion. They are not equivalent to accredited academic degrees, professional licenses, or government-issued certifications. We make no representations that any employer, institution, or authority will recognize or accept our certificates for any specific purpose.

7. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

8. Intellectual Property

Meridian's content

All content on the Site and within our courses — including but not limited to text, graphics, logos, course materials, assessment questions, video content, and software — is owned by Meridian Institute of AI or our content licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the course content solely for your personal, non-commercial educational purposes. This license does not permit you to:

Feedback

If you provide us with feedback, suggestions, or ideas about the Services, you grant us a perpetual, worldwide, royalty-free license to use that feedback without any obligation to you.

9. User Content

Currently, the Services do not include features for users to post public content. If we introduce such features in the future, these Terms will be updated accordingly. Any content you submit through contact forms or email communications may be used to improve our Services.

10. Third-Party Services

The Services integrate with and rely upon third-party services including Google Firebase, Netlify, and Stripe. Our Services may also contain links to third-party websites and resources.

Meridian is not responsible for the availability, accuracy, content, or practices of third-party services or websites. Links to third parties do not constitute endorsement. You access third-party services at your own risk and subject to their own terms and privacy policies.

11. Disclaimers

Important: Please read this section carefully as it limits our legal obligations to you.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

Nothing in these Terms affects statutory rights that cannot be waived under applicable consumer protection law.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MERIDIAN INSTITUTE OF AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO MERIDIAN IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $50, WHICHEVER IS GREATER.

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow exclusion of certain warranties or limitations on liability — in those jurisdictions our liability is limited to the greatest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Meridian Institute of AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

14. Termination

Termination by you

You may terminate your account at any time by contacting us at support@meridianinstituteai.com. Account deletion is subject to our data retention policies as described in our Privacy Policy.

Termination by us

We reserve the right to suspend or terminate your account and access to the Services at any time, with or without notice, for any of the following reasons:

Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination (including intellectual property, liability limitations, and indemnification) will survive.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Louisiana, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction for matters involving intellectual property or unauthorized access.

You agree that any dispute resolution will take place on an individual basis and not as part of any class action or representative proceeding.

If you are a consumer located in the European Union, you may also be entitled to bring a claim before the courts of your country of residence.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

Your continued use of the Services after updated Terms are posted constitutes acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Services and may close your account.

17. Contact Us

If you have questions about these Terms or need to report a violation, please contact us:

We will respond to all inquiries within 5 business days.